Eagle data NOT visible at Wattvision? The gateway shows green connected, it is pushing data to Rainforestcloud just fine but all the graphs at Wattvision are empty. No errors, Wattvision says that my sensor is connected? Raw data also is blank, nothing.

Since the 2PM, the Wattvision website is showing no generation or consumption data for both 10 minutes and 1 hour graphs. Wattvision is not exporting any data to pvoutput.org since 2PM. Rainforest Eagle shows current data and Cloud contact with Wattvision thought. Where is the data going at Wattvision. Why has it stopped recording and exporting?

Several users, including myself, on PVOutput.org have been seeing intermittent reporting of NET consumption data from wattvision. Occurrences: 5/11/16 @ 9.25am - 11.35pm = NO DATA 5/12/16 @ 9.45am = NO DATA for a brief moment 5/12/16 @ 2.40pm = NO DATA currently I can confirm that my EAGLE gateway is connected to my SmartMeter, uploading to both rainforestcloud.com and wattvision.com. It is not appearing in PVOutput. I would be grateful for assistance in resolving this issue. Thanks, ~Casey link to PVOutput forums: https://getsatisfaction.com/pvoutput/topics/pvoutput-seems-to-have-stopped-pulling-from-weatherunderground-and-wattvision?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Bpage%5D=1#reply_16878834

Hi everyone, How does one deal with the cost issue when figuring out an accurate way to account for the usage. Obviously usage is black and white -- no way to whizzel out of honest accounting. However the cost per kW is a whole different matter. My utility, PG&E would do anything and everything to confuse customers just so one can't figure out how they do their billing. They assign an allowance each month, which of course isn't static but changes at whim using some laughable formula every month. When one exceeds said alliance, another tier kicks in. The only static and predictable value is the tier percentages from the base rate and the base rate itself. Does Wattvision has a way of dealing with this? I am sure this isn't just me, every utility must have figure out a way to do similar fraud but call it "industry standard billing practices"?

I think you know what I mean. Test Question.

Hello, Our Systems Security department is reviewing the Wattvision. Can someone contact me about these questions? Vendor Questions: 1. Which Cloud Hosting Provider is used by Aerodyno, Inc to store the data uploaded by Wattvision (AWS, EC2, Azure, vendor, etc…)? 2. Is this a single tenant or multi-tenant system? 3. Is the data from Wattvision sent cleartext or is it encrypted prior to being transferred/uploaded? 4. Is the data stored in an encrypted state? 5. Is the data stored in the database by each specific Wattvision device ID, which is then associated to a specific account(s)? 6. Can an account to access the data be created without a Google Account? 7. Who owns the data? 8. Is there any ownership or usage rights for the vendor? 9. Is there any limits to the amount of data stored? 10. Can we backup and restore our own data? 11. Is there audit logs that show who has accessed the stored data? 12. Do any audit logs show access to the data by the vendor? 13. Can we get a sample copy of the audit logs to see the detail included in the logs? 14. Is there timeouts in place at the website for inactivity on the account page?

Could i see at wattvision the total consumption from an ekm meter? i dont see where.

Data logging was interrupted for 3 weeks while our Rainforest Eagle was in for warranty repairs. It is back online now. Is there a manual method to update the database with the lost data so that at least the monthly and yearly totals will be correct? I realize that the utility-provided data I would be using has at best 15 minute granularity so there would not be a 1:1 correspondence to the data wattvision would have normally logged. Like I said, I'm trying to keep the longer term totals correct.

every time I try to upgrade my plan i get rediredted to sign in to google ane end up in googles sight not yours

So, when I try to download my data for the last month (March 2016) I get an error that I need to upgrade since the # of days is greater than 180. Is there a bug somewhere?

I need to find History Data. I have had my system up and running for several days now and expected History to automatically happen. However, all that shows is 24 hours worth and a comparison of yesterday and today....but NO history elsewhere.

I went to this page: http://wattvision.freshdesk.com/support/solutions/articles/17000024391-setup-rainforest-eagle- I don't have the option for Wattvision. It only gives me "None" or BlueDot" from the drop-down. I have the option to manually enter the URL but in the Wattvision setup guide the URL is cut-off in the screen shot. What is the URL I can enter?

Hi Guys, love the product. I'm in Australia and the pricing model here can be complex. The one I have with my energy distributor include peak/off peak (mon-fri) weekend off peak and we also have a daily service charge. Are you going to add more flexibility in being able to put pricing in?

Are you going to bring back some kind of TOU pricing schedule tables? Very unhappy that you removed any TOU pricing in the last couple of days. The usefulness of the website is now very limited in its current form. I see no reason to subscribe to a paid plan now.

I cannot display the weekly or monthly data displays. There seems that no consumption data is available in several screens. All that I see is the "Live screens both 10 minutes and 1 hour" and Daily history comparison. There must be a simple answer, your assistance would be appreciated ? PS: Your earlier suggestion to use the little arrows has no effect. Jim Mazlin

If I try to configure a sensor alert, I get thrown back to the "House Overview" page/screen. Tried this in both Safari & Chrome (on a Mac of course).

My billing period is offset from month start/end.

Live Energy widget stopped working say "Live Energy Use: Not Reporting watts, 0¢ per hours" It used to work, it just stopped. Everything else works fine, 30 day widget works.. help please

I recently moved from PG&E's territory to SoCal Edison's territory. I updated my account with my new location data, but the price comparison page is still referencing PG&E's rates.

Hi, My meter has a 80 factor built-in and all the data reported is divided by 80 (This info is written on my smart meter). This is most likely because I have a 600amp service at my home. Is there a way to account for this in the UI (especially important for rates that are really high in tier 3; PG&E is 40 cents per kWh in tier 3). Thanks